The Water Division is supervised by the Utility Superintendent and includes nine full-time employees. The division performs those functions that are necessary to maintain the distribution system for the city’s potable water supply and the sanitary sewerage collection system.
The repair of watermains and valves, water service connections, fire hydrants, water meter installations, and the supervision of the city’s backflow prevention program are all performed in this division. The quarterly reading of meters for customer billing and the response to customer requests ranging from shut-offs of service to investigation of water quality issues.
Sanitary sewer cleaning and maintenance program is also the responsibility of this department. Sewers are cleaned on a regular schedule to reduce the likelihood of stoppages and clearing is done when a stoppage does occur.
If you have any questions or concerns about your billing, please contact the Utility Clerk at (937) 859-8280 Monday – Friday, 8:00 a.m. – 4:30 p.m. For after business hours water emergencies, please contact Emergency Dispatch at (937) 859-3688.
To request a copy of the current Water Quality Report, please contact the Service Department at (937) 859-8280.